@font-face{font-family:Outfit Variable;font-style:normal;font-display:swap;font-weight:100 900;src:url(../media/outfit-latin-ext-wght-normal.3tnx94v3g9ied.woff2)format("woff2-variations");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Outfit Variable;font-style:normal;font-display:swap;font-weight:100 900;src:url(../media/outfit-latin-wght-normal.3l9rzm26h_u0r.woff2)format("woff2-variations");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}
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@font-face{font-family:Plus Jakarta Sans Variable;font-style:normal;font-display:swap;font-weight:200 800;src:url(../media/plus-jakarta-sans-cyrillic-ext-wght-normal.1p5eg27ho_atv.woff2)format("woff2-variations");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:Plus Jakarta Sans Variable;font-style:normal;font-display:swap;font-weight:200 800;src:url(../media/plus-jakarta-sans-vietnamese-wght-normal.2gl4mcd5dm2h_.woff2)format("woff2-variations");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Plus Jakarta Sans Variable;font-style:normal;font-display:swap;font-weight:200 800;src:url(../media/plus-jakarta-sans-latin-ext-wght-normal.362mv560wxbnh.woff2)format("woff2-variations");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Plus Jakarta Sans Variable;font-style:normal;font-display:swap;font-weight:200 800;src:url(../media/plus-jakarta-sans-latin-wght-normal.1nsast9qgxif8.woff2)format("woff2-variations");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}
:root{--font-outfit:"Outfit Variable";--font-nunito:"Nunito Variable";--font-jakarta:"Plus Jakarta Sans Variable";--gold:#ffc709;--purple:#5a1e7a;--green:#00a859;--bg:#0d0c18;--surface:#16142a;--border:#292348;--text:#f7f5fb;--muted:#938da7}*{box-sizing:border-box}body{background:var(--bg);color:var(--text);font-family:var(--font-jakarta),sans-serif;margin:0;font-size:14px}.shell{grid-template-columns:230px 1fr;height:100vh;display:grid}.sidebar{border-right:1px solid var(--border);background:#121020;flex-direction:column;padding:22px 15px;display:flex}.brand{align-items:center;gap:10px;padding:0 8px 28px;display:flex}.brand>span{background:url(/farmavale-logo.png) 50%/cover no-repeat;border-radius:10px;flex:0 0 38px;width:38px;height:38px;display:block}.brand div{flex-direction:column;display:flex}.brand strong{font:700 22px var(--font-outfit);color:var(--gold)}.brand small{font:700 10px var(--font-nunito);letter-spacing:3px}nav{flex-direction:column;gap:5px;display:flex}nav a{color:#a9a4bf;font:600 13px var(--font-nunito);border-radius:9px;align-items:center;gap:12px;padding:12px;display:flex}nav a span{flex:1}nav a b{background:var(--gold);color:#2d1b00;border-radius:10px;padding:2px 6px;font-size:10px}nav a.active{color:#fff;border-left:2px solid var(--gold);background:linear-gradient(90deg,#5a1e7ab3,#5a1e7a24)}nav p{color:#615d77;font:700 10px var(--font-nunito);letter-spacing:1.5px;margin:22px 12px 6px}.connection{border:1px solid var(--border);font:700 10px var(--font-nunito);background:#1a1730;border-radius:10px;margin-top:auto;padding:13px}.connection i,.live i{background:var(--gold);border-radius:50%;width:7px;height:7px;margin-right:6px;display:inline-block}.connection small{color:var(--muted);margin:6px 0 0 16px;display:block}.content{min-width:0;overflow:hidden}.content>header{border-bottom:1px solid var(--border);align-items:center;height:82px;padding:0 24px;display:flex}.content>header small{font:700 10px var(--font-nunito);color:#756f8c;letter-spacing:1.4px}.content>header h1{font:600 23px var(--font-outfit);margin:2px 0 0}.live{border:1px solid var(--border);border-radius:18px;margin-left:auto;padding:8px 12px;font-size:10px}.live i{background:var(--green)}button{background:var(--purple);color:#fff;font:700 11px var(--font-nunito);border:0;border-radius:8px;margin-left:12px;padding:10px 14px}.metrics{border-bottom:1px solid var(--border);grid-template-columns:repeat(4,1fr);gap:12px;height:116px;padding:16px 22px;display:grid}.metrics article{background:linear-gradient(135deg,var(--surface),#141225);border:1px solid var(--border);border-radius:11px;flex-direction:column;padding:13px 15px;display:flex}.metrics article>span{font:700 10px var(--font-nunito);color:var(--muted);text-transform:uppercase}.metrics strong{font:600 24px var(--font-outfit);margin:5px 0}.metrics small{color:var(--muted);font-size:10px}.metrics .green{color:#35d181}.metrics .yellow{color:var(--gold)}.workspace{grid-template-columns:310px minmax(390px,1fr) 250px;height:calc(100vh - 198px);display:grid}.queue,.chat,.customer{background:var(--surface);border-right:1px solid var(--border);min-width:0}.sectionTitle{align-items:center;padding:12px 14px;display:flex}.sectionTitle h2{font:600 14px var(--font-outfit);flex:1}.sectionTitle h2 small{color:var(--muted)}.sectionTitle button{background:#211d37;margin:0}.queue>input{border:1px solid var(--border);color:#fff;background:#100f1d;border-radius:8px;width:calc(100% - 28px);margin:0 14px;padding:10px;font-size:10px}.tabs{border-bottom:1px solid var(--border);color:var(--muted);gap:18px;padding:17px 14px 11px;font-size:10px;display:flex}.tabs b{color:var(--gold)}.conversation{border-bottom:1px solid var(--border);grid-template-columns:36px 1fr auto;gap:9px;padding:13px 14px;display:grid;position:relative}.conversation.selected{border-left:2px solid var(--gold);background:#5a1e7a33}.avatar{width:36px;height:36px;font:700 11px var(--font-outfit);background:linear-gradient(145deg,#a64e7c,#5a1e7a);border-radius:10px;place-items:center;display:grid}.conversation strong{font:700 10px var(--font-nunito)}.conversation p{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;margin:5px 0;font-size:10px;overflow:hidden}.conversation small{color:#b9b3c8;background:#26213d;border-radius:5px;padding:3px 5px;font-size:10px}.conversation small.urgent{color:#ff7690;background:#ff5e7d1f}.conversation time{color:var(--muted);font-size:10px}.chat{flex-direction:column;display:flex}.chatHeader{border-bottom:1px solid var(--border);align-items:center;gap:10px;height:64px;padding:0 16px;display:flex}.chatHeader div:nth-child(2){flex-direction:column;display:flex}.chatHeader strong{font:700 12px var(--font-nunito)}.chatHeader small{color:var(--muted);font-size:10px}.chatHeader>span{color:#b7b1c5;margin-left:auto;font-size:10px}.messages{background:#100f1d;flex:1;padding:18px;overflow:auto}.system{text-align:center;color:#706a82;margin-bottom:20px;font-size:10px}.bubble{width:max-content;max-width:70%;font:500 10px/1.5 var(--font-nunito);background:#24203a;border-radius:11px 11px 11px 3px;margin:10px 0;padding:10px 12px}.bubble.out{background:var(--purple);border-radius:11px 11px 3px;margin-left:auto}.order{background:#1c1930;border:1px solid #302a4f;border-radius:10px;width:75%;margin:16px auto;padding:13px;position:relative}.order>small{color:var(--muted);font-size:10px;display:block}.order>strong{font:600 12px var(--font-outfit);margin:3px 0;display:block}.order>span{color:var(--gold);background:#ffc7091a;border-radius:6px;padding:4px 6px;font-size:10px;position:absolute;top:12px;right:12px}.order dl{border-top:1px solid var(--border);grid-template-columns:1fr 1fr;margin-bottom:0;padding-top:10px;display:grid}.order dt{color:var(--muted);font-size:10px}.order dd{font:700 10px var(--font-nunito);margin:3px 0}.composer{border-top:1px solid var(--border);background:#141225;padding:12px;display:flex}.composer textarea{border:1px solid var(--border);color:#fff;resize:none;background:#100f1d;border-radius:8px;flex:1;padding:10px}.customer{text-align:center;background:#121020;border-right:0;padding:18px}.avatar.large{width:50px;height:50px;margin:auto}.customer h3{font:600 14px var(--font-outfit);margin:9px 0 2px}.customer p{color:var(--muted);font-size:10px}hr{border:0;border-top:1px solid var(--border);margin:18px -18px}.customer h4{text-align:left;font:600 10px var(--font-outfit)}.customer dl{text-align:left;grid-template-columns:1fr 1fr;gap:9px;margin-top:14px;display:grid}.customer dt{color:var(--muted);font-size:10px}.customer dd{font:600 10px var(--font-nunito);text-align:right;margin:0}.tags{flex-wrap:wrap;gap:5px;display:flex}.tags span{background:#211d37;border:1px solid #302a4c;border-radius:5px;padding:5px 7px;font-size:10px}@media (max-width:1050px){.shell{grid-template-columns:74px 1fr}.brand div,nav a span,nav p,.connection{display:none}.brand{padding:0 3px 28px}.workspace{grid-template-columns:280px 1fr}.customer{display:none}}@media (max-width:720px){.shell{display:block}.sidebar{display:none}.metrics{grid-template-columns:1fr 1fr;height:auto;padding:12px}.workspace{height:auto;display:block}.queue{height:calc(100vh - 280px)}.chat,.live{display:none}.content>header{padding:0 14px}.content>header button{color:#0000;font-size:10px;overflow:hidden}.content>header button:after{content:"+";color:#fff;font-size:18px}}.loginPage{background:var(--bg);grid-template-columns:1.05fr .95fr;min-height:100vh;display:grid}.loginBrand{background:radial-gradient(circle at 20% 20%,#5a1e7a7a,#0000 42%),linear-gradient(145deg,#171328,#0d0c18);flex-direction:column;justify-content:center;padding:8vw;display:flex}.loginBrand>div:nth-child(2){flex-direction:column;margin-top:-52px;margin-left:68px;display:flex}.loginMark{background:url(/farmavale-logo.png) 50%/cover no-repeat;border-radius:14px;width:52px;height:52px}.loginBrand>div strong{font:700 30px var(--font-outfit),Outfit,sans-serif;color:var(--gold)}.loginBrand>div span{font:700 10px var(--font-nunito),Nunito,sans-serif;letter-spacing:4px}.loginBrand h1{font:600 clamp(30px,4vw,55px)/1.06 var(--font-outfit),Outfit,sans-serif;margin:70px 0 18px}.loginBrand p{color:var(--muted);max-width:460px;font-size:15px;line-height:1.65}.loginCard{background:#11101e;place-items:center;padding:30px;display:grid}.loginCard>div{border:1px solid var(--border);background:linear-gradient(145deg,#1b1830,#151326);border-radius:18px;width:min(390px,100%);padding:36px;box-shadow:0 28px 80px #00000059}.loginCard>div>small{font:700 10px 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footer i{background:var(--green);border-radius:50%;width:6px;height:6px;margin-right:6px;display:inline-block}.logoutButton{border:1px solid var(--border)!important;color:#afa9bf!important;background:0 0!important}@media (max-width:760px){.loginPage{grid-template-columns:1fr}.loginBrand{display:none}.loginCard{min-height:100vh;padding:18px}.loginCard>div{padding:28px 22px}}.presenceWrap{margin-left:auto;margin-right:10px;position:relative}.presence{border:1px solid var(--border);background:#131122;border-radius:18px;align-items:center;gap:5px;height:34px;padding:0 9px;display:flex}.presence i{background:#777;border-radius:50%;width:7px;height:7px}.presence select{appearance:none;color:#d9d5e4;font:700 10px var(--font-nunito);cursor:pointer;background:0 0;border:0;outline:0;padding:0 14px 0 2px}.presence select:disabled{cursor:wait;opacity:.65}.presence select option{color:#fff;background:#17152a}.presence-available i{background:var(--green);box-shadow:0 0 0 3px #00a8591f}.presence-busy i{background:#ff5e7d}.presence-away i{background:var(--gold)}.presence-offline i{background:#777287}.presenceError{color:#ff91a6;z-index:5;background:#311727;border-radius:6px;width:190px;padding:7px;position:absolute;top:39px;right:0}.connection.connected i{background:var(--green)}.conversationList{height:calc(100% - 112px);overflow:auto}.emptyState,.emptyChat{text-align:center;color:var(--muted);flex-direction:column;justify-content:center;align-items:center;display:flex}.emptyState{gap:7px;padding:45px 25px}.emptyState strong{color:#dcd8e6;font:600 14px var(--font-outfit)}.emptyState span{font-size:10px}.emptyChat{height:100%;padding:40px}.emptyChat h2{font:600 21px var(--font-outfit);color:#eeeaf5;margin:14px 0 6px}.emptyChat p{max-width:350px;line-height:1.6}.brandEmpty{background:url(/farmavale-logo.png) 50%/cover no-repeat;border-radius:15px;width:52px;height:52px}.bubble time{text-align:right;color:#aaa3bc;margin-top:5px;font-size:10px;display:block}.composer 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a{color:var(--muted);text-decoration:none}.tabs a.activeTab{color:var(--gold);font-weight:700}.queue .conversationList{height:calc(100% - 174px)}.customer{overflow-y:auto}.ticketControls{text-align:left}.ticketControls h4{margin:16px 0 8px}.controlRow{grid-template-columns:1fr 1fr;gap:7px;display:grid}.ticketControls label{color:var(--muted);flex-direction:column;gap:5px;font-size:10px;display:flex}.ticketControls select{width:100%}.categoryControl{margin-top:9px}.categoryControl>span{gap:5px;display:flex}.categoryControl input{flex:1;width:100%}.categoryControl button,.newTag button{margin:0;padding:7px 8px}.tagPicker{flex-wrap:wrap;gap:5px;display:flex}.tagChoice{--tag-color:#5a1e7a;color:#bdb7cb!important;background:#211d37!important;border:1px solid #302a4c!important;margin:0!important;padding:5px 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